SHIPPING INFO
The item(s) that you’ve selected is oversized, fragile or heavy. In order to protect your purchase, this item requires upgraded shipping and handling. No worries... we love to help! As an EXTRA SAVINGS to you, we HAVE deducted the standard shipping cost from your upgrade! Please see below a brief description of upgraded delivery options for your selection. See our Terms & Conditions for additional shipping details. We want you to be prepared, so please email our Customer Service team if you have any questions regarding your delivery.
Threshold:
The delivery team will bring your item to your entry threshold, unload the item(s) and leave it in a safe place outside your home (front door, porch, or garage). Once it’s been dropped off, it is your responsibility! This service does not include removal of packaging, assembly, or set up of your item(s). Within an apartment, townhouse or condo, a maximum of flights of stairs may be determined prior to shipment.
White Glove Delivery:
The delivery team blanket-wraps and shrink-wraps the order at their warehouse and loads it onto one of their home delivery trucks. They’ll bring your item(s) inside and place it in your room of choice. The team will unpack the product(s), assemble (if necessary) and remove all packaging so you may start to enjoy your new purchase as soon as possible. Please note that the delivery team will not perform plumbing installation, electrical wiring, or services requiring the use of power tools. A cap on assembling time may apply.
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