Shipping Info

Many of our items, regardless of cost, require additional and specialized handling to ensure they arrive in safe and sound condition. These shipping methods help secure the integrity of the shipped piece(s) due to its size, fragility, weight, or complexity of assemblage. Premium shipping methods are an additional cost to the purchaser. However, BSEID's standard shipping rate is deducted from the premium shipping cost and therefore, the total price is discounted and a savings to the customer. Your upgraded Shipping Method will be calculated at checkout. A brief description of our BSEID Special Shipping Methods are below. It's important to note, not every shipping method is available for each item/purchase.

Threshold: The delivery team will bring your item to your entry threshold, unload the item(s) and leave it in a safe place outside your home (front door, porch, or garage). Once it's been dropped off, it is your responsibility! This service does not include removal of packaging, assembly, or set up of your item(s). Within an apartment, townhouse or condo, a maximum of flights of stairs may be determined prior to shipment.

Room of Choice: The delivery team does the heavy lifting for you. They will bring your item(s) inside and place it in your room of choice. There must be a clear path and a designated location for placement. The delivery team will not move any item obstructing the location or path. This choice does not include unpacking or packaging removal. The BSEID Customer Service will be contacting you to coordinate the timing of this delivery.

White Glove: The delivery team blanket-wraps and shrink-wraps the order at their warehouse and loads it onto one of their home delivery trucks. They will bring your item(s) inside and place it in your room of choice. The team will unpack the product(s), assemble (if necessary) and remove all packaging so you may start to enjoy your new purchase as soon as possible. Please note that the delivery team will not perform plumbing installation, electrical wiring, or services requiring the use of power tools. A cap on assembling time may apply.

BSEID Delivery Checklist: To ensure a seamless and exceptional delivery experience, the following guidelines apply to all in-home deliveries:

• An adult (18 years or older) must be present at the time of delivery. A signature confirming receipt of the merchandise will be required.
• Prior to arrival, the intended space should be cleared to allow safe and efficient placement of your furnishings. Many pieces are substantial in size and require adequate room for careful handling.
• Delivery teams are not authorized to perform plumbing or electrical work, wall mounting or hanging, headboard connections, wall anchoring, or any services requiring power tools.
• All merchandise must be thoroughly inspected at the time of delivery. In the unlikely event of damage, it must be noted on the delivery receipt before signing.
• Manufacturers require photographic documentation to process any claims.
• All damages must be reported to BSEID within 48 hours of delivery. Notification may be submitted via email to support@bseid.com; the time-stamped email will serve as official notice.
• For full details regarding delivery terms and conditions, please refer to BSEID’s complete Terms + Conditions.

Standard Shipping Chart for 48 Contiguous States:

BSEID is currently running a Free Standard Shipping over $199 promotion. This promotion is available for shipment within the 48 contiguous states only. In many cases, an item or orders totaling $199.00 or over requires special handling. In these instances, a selection of a shipping method will be required at checkout. Associated shipping charges will be added to your purchase. The details of each shipping method are described in our below terms as well as on each product's page.

Standard Shipping Chart for Hawaii and Alaska:

Please note, shipments to Hawaii and Alaska will incur additional charges, including small parcels. Freight items are ineligible to ship to these locations. In most cases, an item of excessive weight, requiring special handling, or shipping to a location of challenging access will not be shipped and the order will be canceled. Please contact BSEID customer service prior to ordering to learn if your item can be shipped to your location.

Excluded Delivery Areas: At this time BSEID does not offer International delivery or delivery to Puerto Rico and the US Virgin Islands.